Policy
Refund Policy
Last updated: 5 November 2026. Asim Digital Hub (Asim Safeer, Islamabad) sells digital products and services with a live demo shown before every order, so you always know what you are buying.
When a Refund Applies
- If a paid digital product is not delivered at all, you receive a full refund.
- If the delivered product is materially different from its live demo and we cannot fix it, you receive a full refund.
- If a membership or subscription was paid but never activated due to an error on our side, you receive a full refund.
When a Refund Does Not Apply
- Personalised products (cards and websites made with your names, photos and details) that have been delivered as shown in the demo.
- Services already performed (for example published articles or completed marketing work).
- Change of mind after delivery of a product that matches its demo.
How To Request
Message us on WhatsApp +92 340 8426817 or email support@asimdigitalhub.com with your order details. Approved refunds are returned through the same payment channel used for the order.